Archive for May, 2013

How to handle office politics

How to handle office politics

May 27, 2013 |

6 TIPS ON HOW TO HANDLE OFFICE POLITICS 1. Understand motives; be clear on your stand:Sometimes, you may get pulled into lobbying conversations with people with hidden agendas. For example, when pressed to agree to a pushy colleague’s proposal on a collaborative project, be ready to stand firm on your ideas. Also, stay clear from […]

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Seven Deadly Sins of Customer Service

Seven Deadly Sins of Customer Service

May 15, 2013 |

1. Apathy: A just don’t-give-a-damn attitude on the part of the salesperson or an impression conveyed to the customer in terms of “Do I look like I give a damn?”. Some people get this way when they get bored with their jobs and nobody is reminding them that their job priority is to serve their […]

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