Author Archive: Master Retailing

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FIVE CRITICAL REQUIREMENTS FOR IMPROVING PEOPLE PERFORMANCE

FIVE CRITICAL REQUIREMENTS FOR IMPROVING PEOPLE PERFORMANCE

October 27, 2015 |

1. Talent Successful retailers provide personalised experiences for their customers and as such they must develop talent hiring profiles accordingly. Some people simply are better at some things than others and retailers need to be hiring individuals who match their talent profiles.   2. Behavioural Standards Is a good personal customer greeting simply saying “Hi, […]

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Want To Save Money? Here’s How:

Want To Save Money? Here’s How:

August 26, 2015 |

Many business owners and executives unfortunately do not recognise the importance of training, making excuses like “We are too busy to learn something new right now.” or “We just don’t have the money to pay for training.” If you were given the choice of flying with two different pilots, one being fully trained and the […]

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The future of brick and mortar stores in South Africa

The future of brick and mortar stores in South Africa

June 22, 2015 |

South Africans are more connected than ever before and we can expect this trend to continue as the cost of connectivity continues to reduce. So the natural assumption is that e-commerce will gain greater market share as more and more South Africans become online savvy. While this may be true traditional brick and mortar retailers […]

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Andre Schoultz – “Developing Retail Leaders“ in Bahrain

Andre Schoultz – “Developing Retail Leaders“ in Bahrain

June 3, 2015 |

I have recently been privileged to facilitate a workshop for   “ Developing Retail Leaders “ in Bahrain for Master Retailing. The course content designed by Master Retailing and focuses on creating a partnership with their  accredited / affiliated members. I was blown away with the content of the course covering subjects as compensation strategies, performance […]

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Breaking News – International Retail Training and Development Specialists Master Retailing collaborates in the Middle East

Breaking News – International Retail Training and Development Specialists Master Retailing collaborates in the Middle East

May 15, 2015 |

Bahrain retail conference is lined up MANAMA: The Third Bahrain Retail Congress Conference and Workshops will he held in May under the patronage of Industry and Commerce Minister Zayed Al Zayani. Organised by the Albayan Media Group, the event is scheduled to be held from May 24 to 26 at the Gulf Hotel with an […]

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Delegation: Do’s & Dont’s

Delegation: Do’s & Dont’s

May 6, 2015 |

Delegation As a manager, you’re often faced with the complex issue of how, when, and to whom you should delegate work. Keep in mind that there is a stark difference between “delegating” and “directing”. Through delegating, you give your subordinates the responsibility to finish the task however they wish, as long as they meet pre-defined […]

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Five ways to make sure your best employees stay around as long as possible

Five ways to make sure your best employees stay around as long as possible

March 31, 2015 |

Today’s employees are harder to retain, as an employer, a resignation is a hard pill to swallow especially when it comes from one of your best employees. As devastating as this can be, most companies will have to face it at some point. So, what can you do to make sure that you don’t lose […]

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Employee Performance Reviews: Top Ten Mistakes

Employee Performance Reviews: Top Ten Mistakes

February 10, 2015 |

Employee performance reviews should be an important part of managing your business. Unfortunately, some managers don’t look forward to these evaluations, as they might even see them as a waste of time! Here are 10 mistakes that can ruin an employee performance review Mistake #1: Waiting for the performance review to give feedback Waiting for […]

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Attracting, Identifying & Employing Quality Professionals

Attracting, Identifying & Employing Quality Professionals

November 7, 2014 |

  Q. I’m an HR manager of a medium-sized company. I find it a struggle to attract top quality professionals, and to judge them properly before hiring. A. An organization is only as good as its employees. Today’s job market is so competitive that it can get difficult to pinpoint talented professionals. Finding top talent […]

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Three Benefits of Training Your Employees

Three Benefits of Training Your Employees

October 28, 2014 |

Q. I’m the human resources manager of a local company, with a headcount of around 250 employees. Lately, we have noticed a drop in the productivity and overall morale of our employees. When we asked them for feedback, they said that they feel their skills are outdated and that they would like to learn new […]

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