Consulting Division

BannerConsulting Consulting Division


Master Retailing prides itself in being retail maestro’s, our team of retail specialists will be more than capable in assisting to take your business to the next level. We provide the following retail consulting services:

• Business documentation and agreements
• Communication and marketing
• Customer relationship and service management
• Financial strategy
• Franchising strategies and agreements
• Human resources
• Information systems and supply chain management
• Merchandising – assortment, planning and buying
• Multichannel retailing
• Operations management
• Pricing
• Restructuring
• Retail site location
• Retail strategy
• Sales
• Store layout, design and visual merchandising
• Store management
• Turnaround strategy
• VAT returns
• Other such as: payroll; UIF; skills levies etc


At Master Retailing we can assist you with the drafting and implementation of all HR related policies and procedures and addressing the change management challenges arising from it. Furthermore as any retailing business performance is dependent on the sum of the performance of its individual parts we can assist you in kick starting your organization’s performance through the following performance management initiatives:

• Organisational Development;
• Job profiling, design and grading;
• Performance management processes;
• Compensation management;

If you require more details please send us an e-mail on or contact us directly on 012 751 8417


At Master Retailing we understand that this is probably one of the most unpleasant and daunting work experiences a manager or employee has to deal with especially when you are not sure about what is required with all the labour legislation in force and the huge risk implications involved. Master Retailing is more than capable of assisting you in the following areas of industrial relations:

• Consulting and advising on labour legislation compliance;
• Consulting and advising management on issues of discipline;
• Assisting and formulating of disciplinary charges;
• Advising, preparing and chairing disciplinary and grievance enquiries;
• CCMA preparation and advice;
• Trade union negotiations and advice;
• Labour legislation compliance including – Basic Conditions of Employment Act and Sectoral Determination 9; Labour Relations Act; Employment Equity Act and Skills Development Act


Regardless whether you are a Talent Management Specialist, HR Manager or Retail Store Owner, with our retail backgrounds we are bound to find you the right retail staff through our comprehensive retail specific database. We know that in the retail industry it is all about the margin which at times can be cut throat and therefore our fees are very competitive in comparison to the rest of the recruitment industry and sets us apart from any other recruitment agency out there. We cater for your recruitment needs whether it is an executive search or bulk recruitment and response handling we do it all. Recruitment Thinking – People is Success

Because we at Master Retailing are customer service orientated we believe in supplying our customers with quality individuals and will only forward you high end candidates instead of focusing on “loss leaders” to get the sale through.
In order to ensure a satisfactory customer and candidate experience we provide general recruitment services, temporary placements as well as executive searches. As part of our services we conduct the following:

• We conduct a competency based interview;
• Short listing and referring our top candidates;
• Obtaining important personal documentation for each candidate i.e. pay slips, ID and educational qualifications;
• Upon request, reference, ITC, criminal name clearance and qualification verification checks.
• Candidate liaison, including setting up of interviews, positive and negative interview feedback and offers of employment;


At Master Retailing we know what it takes to move your career in the direction you want in the retail industry as we were all there. We believe given our expertise in the retail industry we have what it takes to open up and at times breakdown doorways to create an opportunity for the right applicant. We know what retailers look for as we have sat on the other side of the table and therefore in a good position to offer job seekers and retailers a positive recruitment experience. If you require more details or are interested in making a career move please send us your CV or query to or contact us directly on 012 751 8417.


With our years of experience in the retail industry we know what it is required when it comes to managing your most valuable asset. Given the competitive retail industry managing employees can be overwhelming and time consuming given that the saying happy staff means happy customer bears much weight in the in the retail industry. Therefore ensuring proper placement and management of people, especially in a South African context with stringent labour legislation, is key to any retailer’s success. We offer the following Human Capital services to assist in lightening the load from our customers:

Should you have any further queries in this regard please do not hesitate to contact us for further detail on our consultation services.