Training Division

BannerTraining Training DivisionTRAINING DIVISION
Master Retailing offers various practical training courses starting from a 1 day workshop right through to 5 day training workshop and more…

Master Retailing recognises the importance of training, thereby adding value to any organisation, and as such
offers customised training workshops to suite our client’s needs, at no extra cost.

1. Who is Master Retailing?

Master Retailing is a registered private company with registration number: 2011/150040/07 with the following accreditation, affiliations, recognitions and/or memberships in alphabetical order:

  • BSN (Business School Netherlands);
  • CGCSA (Consumer Goods Council of South Africa);
  • DOE (Department of Education);
  • GESFWA (Global Education Support Forum for Working Adults);
  • IADL (International Association for Distance Learning);
  • IAO (International Accreditation Organization);
  • ICM (Institute of Credit Management);
  • IEAC (International Education Accreditation Commission);
  • IRE (International Retail Education);
  • NUTN (National University Technology Network);
  • SARC (South African Retail Council);
  • SAQA (South African Qualifications Authority) and
  • W&RSETA (Wholesale & Retail Sector Education and Training Authority).

The IAO confirms that Master Retailing meets its quality of education responsibility to its students and to the education profession.

2. Where is Master Retailing?

Master Retailing’s administrative offices are based in Centurion, Gauteng, we also currently have offices in Durban and Johannesburg, with more opening soon. Master Retailing offers a vast library of various retail related topics and material that can be customised to suite our client’s needs.

3. What training courses does Master Retailing offer?

Master Retailing’s philosophy is that training must add value and as such Master Retailing also customises training to suite their client’s needs, at no extra cost. The following are amongst a few of some of the training workshops offered by Master Retailing:

  • Art of customer service
  • Business communication
  • Business intelligence
  • Consumer behaviour
  • Customer interaction
  • Customer service
  • Customer touch points
  • E-business
  • Effective leadership and culture
  • Fundamentals of accounting
  • Human resources
  • Human resources made simple
  • Industrial relations made simple
  • Introduction to business
  • Introduction to finance
  • Management & Administration
  • Managing people intelligently
  • Marketing Essentials
  • Performance management
  • Practical retail finance
  • Principles of finance
  • Product management
  • Retail management
  • Retail marketing
  • Retail maths
  • Retail sales
  • Retail supply
  • Sales management
  • Selling skills
  • The core concepts of the wholesale and retail environment
  • The customer value chain
  • Time is money
  • And many more… (Enquire w.r.t. your needs)

4. Are courses accredited?

Master Retailing’s accreditation, affiliations and/or memberships in alphabetical order as at January 2013 are:

  • BSN (Business School Netherlands);
  • CGCSA (Consumer Goods Council of South Africa);
  • DOE (Department of Education);
  • GESFWA (Global Education Support Forum for Working Adults);
  • IADL (International Association for Distance Learning);
  • IAO (International Accreditation Organization);
  • ICM (Institute of Credit Management);
  • IEAC (International Education Accreditation Commission);
  • IRE (International Retail Education);
  • NUTN (National University Technology Network);
  • SARC (South African Retail Council);
  • SAQA (South African Qualifications Authority) and
  • W&RSETA (Wholesale & Retail Sector Education and Training Authority).

Master Retailing is a proud member of the International Retail Education (IRE) based out of Hong Kong as well as being a fully-fledged member of the IAO (International Accreditation Organisation). The IAO is a member of IEAC (International Education Accreditation Commission) and GESPWA (Global Education Support Forum for Working Adults)

Master Retailing is therefore proud to be accredited and recognized by the International Accredited Organisation (IAO) complying with all the established professional and educational standards and criteria. IAO confirms that Master Retailing meets its quality of education responsibility to its students and to the education profession.

5. What are the costs involved in a training workshops?

Herewith as follows our various payment options::

Training Workshops Payment Options

Payment Plan

Fee

 Public Workshops
Training addresses specific outcomes, workshops in this instance are not customised
 R1 995.00
Per person, per day

 

         

 

 

 

 Customised Training Workshop
Training has been customised to suite your organisation’s needs
 R1 995.00
1-4 delegates, R1 995.00 per person, per day
 Customised Training Workshop
Training has been customised to suite your organisation’s needs
 R1 495.00
5-9 delegates, R1 495.00 per person, per day
 Customised Training Workshop
Training has been customised to suite your organisation’s needs
 R995.00
10+ delegates, R995.00 per person, per day
 Payment Terms
 A 50% deposit is payable on booking of the training workshop. The balance of the payment is due on presentation of invoice on completion of the training workshop

NOTE:
Training can be done either centralised or decentralised i.e. on site at our client, or at any one of our venues nationwide.

6. Why should I choose Master Retailing over other institutions?

Master Retailing is known as the retail specialists and is the only institution in Africa who only specialises in Retail Management education. Individuals within Master Retailing have had many years of practical retail experience from shop floor to an executive level, and who can therefore assist you in better understanding how to put the theory into practise within a retail environment. One has to bear in mind that Master Retailing has tailor made and combined retail theory with the practical aspects of retail which is a first in Africa and makes our training workshops so lucrative. Our numerous evaluations and customer referral letters is evident of the quality and value add our training has.The CEO and founder of our company has himself been the Managing Director of no less than 6 very successful well known retail companies, all being divisions of Alsi Top 40 Companies listed on the JSE and having received numerous accolades. He understands more than most in South Africa the importance of converting the academic knowledge into practical implementation. He has completed his MBA dissertation based on “The impact the lack of training has on employee performance”.All training workshops therefor focus on how to implement the theory successfully into practise, what is referred to as “when the rubber hits the road” . Lastly because Master Retailing is amongst others registered with W&RSETA and is also a proud fully-fledged member of the IAO (International Accreditation Organisation) and therefore these training courses are internationally recognised and accredited. See point 4 above for the full list of Master Retailing’s accreditation, affiliations and/or memberships in alphabetical order as at January 2013.

7. What will I receive at the completion of the course?

On successful completion, you will receive a “Master Retailing Certificate” that features the IAO (International Accreditation Organization) logo, but more importantly the knowledge to make an improved difference in the business.

8. How do I make payment?

Payment Method • EFT (Electronic funds transfer) or cash paid directly into Master Retailing Bank Account:

Bank FNB (First National Bank)
Bank Address 2023 Hendrik Verwoed Drive, Centurion, South Africa, 0157
Branch Centurion
Account Holder (Beneficiary) Master Retailing (Pty) Ltd.
Account Number 623 281 055 16
Branch Code 261550
Type of Account Business Cheque Account


a) Payment references:

  • i. Individuals are to use their identity numbers as reference numbers when making payment.
  • ii. Companies are to use Master Retailing’s pro forma invoice number as a reference number when making payment

9. By when do I need to pay?
Individuals
A 50% deposit is payable on booking of the training workshop and the balance is to be settled the day prior to the commencement of training.

Companies

A 50% deposit is payable on booking of the training workshop. The balance of the payment is due on presentation of invoice on completion of the training workshop

Should you require a free “Gap Analysis”, in order to ascertain your training needs, please don’t hesitate to contact us at training@mretailing.co.za or for any other queries and/or requirements.

       


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